Privacy Policy

1. Information We Collect

We may collect the following types of personal information when you submit a contact form, booking inquiry, or otherwise communicate with us:

• Your name
• Email address
• Phone number
• Business or organization name
• Event details and service inquiries
• Content of messages you send us

We also collect non-personally identifying information such as browser type, referring pages, and pages visited in order to improve our website.

2. How We Use Your Information

The information we collect is used solely for the following purposes:

• Responding to your inquiries and service requests
• Providing quotes, scheduling, and customer support
• Communicating with you about live streaming, event recording, video production, and related services
• Sending appointment reminders or follow-up communications
• Improving our website and services

We will not use your information for any other purpose without your written consent.

3. SMS / Text Message Communications

By providing your phone number and opting in on our contact or booking forms, you consent to receive SMS text messages from Alpha Omega Live Media Services LLC. These messages may include responses to inquiries, appointment confirmations, service updates, and follow-up communications.

SMS consent and phone numbers will never be shared with third parties or affiliates under any circumstances. SMS consent is not shared with any third parties or affiliates for marketing purposes.

Opt-Out: You may opt out of SMS communications at any time by replying STOP to any text message you receive from us, or by contacting us directly at [email protected]. After opting out, you will no longer receive SMS messages from us.

Help: For assistance, reply HELP to any SMS message or contact us at [email protected].

Message and data rates may apply. Message frequency varies based on your inquiry.

4. Protection of Your Information

Alpha Omega Live Media Services LLC employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of all data you share with us.

We will never sell, trade, or otherwise transfer your personal information — including phone numbers and SMS consent — to third parties under any circumstances, except as required by law or necessary to protect the rights, property, or safety of Alpha Omega Live Media Services LLC, its users, or others.

5. Third-Party Service Providers

We may use trusted third-party service providers (such as form processing and email delivery services) solely to facilitate our communications with you. These providers are contractually obligated to keep your information confidential and are prohibited from using it for any other purpose. We do not share your phone number or SMS consent data with any third-party providers.

6. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to understand how visitors use our site. This information is aggregate and non-personally identifying. You may disable cookies in your browser settings at any time.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of SMS communications at any time (reply STOP)
• Contact us with any privacy-related questions or concerns

8. Changes to This Privacy Policy

Alpha Omega Live Media Services LLC reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on this page. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: